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Frequently Asked Questions

FITA’s service range covers maintenance, advanced repairs, service financing for repairs, auto parts sales, rental options for private and corporate trips, and road compliance support. We service both traditional vehicles and electric vehicles (EVs) through our network of modern service stations and certified FITA technicians.

FITA members enjoy free diagnostics all year round, service discounts, repair financing, complimentary insurance and roadworthiness renewals, and access to our digital service tracking platform. Based on your member plan this varies and you can benefit from even further support like roadside assistance and free towing.

Yes! FITA offers flexible payment options for repairs and auto parts purchases. This allows members to advance expensive repairs and pay on credit with approval in under 48 hours. The repayment period is averagely 3 months for members advancing a service, and the typical finance cap is up to USD 1000 or GHS 10,000 per service, based on membership history. Ideally members to have signed on to FITA for at least 6 months or paid at least a half-year membership to access FITA Finance.

Yes, we assist with auto insurance renewal and claims support, roadworthiness certification, and driver’s license updates. Our digital system keeps you informed of document expirations, and on request we deliver updated documents directly to you.

We advice our customers on sustainable ways to service their vehicles, encourage repairs over replacements where possible, use the best quality parts to ensure longevity and responsibly repurpose and recycle service waste from repairs. For instance, we have a partnership with Gold Coast Tokota where we co-create upcycled footwear from used car tires.